3 Story Software Website Privacy Policy

This Privacy Policy applies to the collection, use, disclosure and retention of the information provided by you as users or visitors of our web site www.3storysoftware.com. If you are looking for our SaaS platform privacy policy, you may find it here: https://www.3storysoftware.com/saas-privacy-policy.

3 Story Software, LLC. “3 Story Software” respects the privacy of our clients as well as all users of the 3 Story Software website. This policy serves to outline the personally identifiable information that is collected by the 3 Story Software website and how such personal information is used.

If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@3storysoftware.com.

I. What information do you collect?

We collect all of the information you provide when you fill out a form on our site. If you wish to sign up for a demo or contact us we will collect the following personal information: Name, Email address, and Phone Number.

II. How is this information used?

The information collected by the 3 Story Software is used in one of the following ways:

  • To improve customer service.
  • To improve our products and services.
  • To respond to your inquiries.
  • To notify you of news, events and product changes.

III. Who do you share this information with?

3 Story Software will never sell, share, exchange, or transfer your personally identifiable information to any third party without your consent. This does not include trusted third parties who assist us in delivering the requested services such as website and email operators. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our partners.

3 Story Software will comply with all local laws and will release information to the appropriate authorities to comply with a subpoena or other legal process, protect the rights, property and safety of ourselves and others, and investigate illegal or fraudulent activity.

Non-Personally Identifiable information such as application statistics may be provided to third parties for marketing, advertising, or other uses.

IV. Is my information Secure?

The security of your personal information is important to us. We follow generally accepted industry standards and best practices to protect the personal information submitted to us, both during transmission and once we receive it. These standards include but are not limited to physical security at our datacenters, data encryption, firewalls, and active monitoring. Third parties are not provided access to the 3SS servers or facilities without being monitored at all times.

V. Can I update, access, or delete my personal information?

If your personal information changes, or if you no longer desire our service, you may request that your information be updated, or deleted by contacting us at privacy@3storysoftware.com. We will respond to your request within 30 days.

We will retain your information for as long as needed to provide the requested services. We will also retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

VI. Do you use cookies or tracking technology?

Yes we use cookies. A cookie is a small file that is stored on your computer to allow us to capture and remember certain information, and recognize returning users. Cookies may be necessary for the proper operation of the 3 Story Software website. We do not link the information we store in cookies to any personal information you submit while on our site.

The use of cookies by third parties is not covered by our privacy policy. We do not have access or control over these cookies.

Clear Gifs (Web Beacons/Web Bugs)
We employ or our third party tracking utility partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

Log Files.
As true of most sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about your user base as a whole.

VII. Social Media Features.

Our Web site includes Social Media Features, such as links to Facebook and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

VIII. Children's Online Privacy Protection Act Compliance.

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), We do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

IX. California Online Privacy Protection Act Compliance.

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

X. EU Safe Harbor Compliance.

3 Story Software, LLC complies with the U.S. - E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. 3 Story Software, LLC has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view 3 Story Software, LLC certification, please visit http://www.export.gov/safeharbor.

XI. 3SS Website Privacy Policy Only.

This policy applies to the 3 Story Software website (http://www.3storysoftware.com). This policy does not apply to any other products, applications, or websites created or offered by 3 Story Software, nor does it apply to any data collected offline.

XII. Consent.

By using the 3 Story Software website, you consent to our platform privacy policy.

XIII. Changes to our Privacy Policy.

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

XIV. Contact Information.

Please NOTE: If you are a user of the 3 Story Software SaaS platform: We have no direct relationship with the individuals who use the 3SS platform and whose personal data we process. 3 Story Software can NOT offer end user support. Support issues must be directed to the Client or Supplier with whom you have the relationship. If you have privacy concerns that you are unable to resolve, you may contact 3 Story Software and we will assist you with your inquiry via the Client or Supplier who controls the data.

3 Story Software
63 Bridge Street
New Milford, CT, 06776